At Storagely, we like to think of ourselves as industry leaders and innovators. Technology, innovation, and convenience all smooshed together into the best kind of delicious, flaky self storage pie. We’re always looking for new ways to bring the best possible technological advances to our customers. And so, without further ado, we’re excited to announce Wingman: Storagely’s customer support guide that will revolutionize the way you interact with our platform.
This feature will be exclusively offered to Storagely customers within the Storagely dashboard to help navigate the product. Wingman is about saving customers’ time, reducing support friction, and improving the learning curve.
Wingman is embedded in the Storagely dashboard to deliver swift answers to all users for optimal customer satisfaction. There’s no need to search through multiple tools or submit tickets: operators, managers, and L&D teams will have all the answers in a flash from a handy on-demand support assistant.
What Is Wingman?
Wingman is Storagely’s customer support guide supercharged by AI, designed to make learning and support faster, smarter, and easier. Think of it as your trusty co-pilot, always ready to deliver quick answers, relevant help docs, and product support—all without you ever leaving the Storagely platform.
“What if your team didn’t have to ask you how to do something… because they already knew? That’s what we were chasing when we built Wingman.
At first, it was just for us: a living resource to help our team get quick answers and stay in flow. Especially for new hires, it turned into a game-changer.
But pretty quickly, we realized this wasn’t just an internal tool. It could be a core feature of the Storagely platform. A way for our customers to tap into the same knowledge, shorten learning curves, and get the most out of Storagely without having to wait for an email reply or book a support call.
Wingman helps power up the Storagely experience and makes it easier than ever to get answers quickly and do more. And we’re just getting started. Wingman will only get smarter, faster, and more powerful from here!”
—Amanda DiGaspari, Co-Founder and CEO of Storagely
After testing with early users, Wingman is ready to support all Storagely customers. It’s not just a help resource; it’s a learning assistant that evolves with you. Wingman taps into Storagely’s internal knowledge base—support articles, how-to guides, training content, and more—to provide contextual, real-time responses. Wingman is designed with your data privacy in mind, providing secure, in-platform assistance without compromising sensitive information.
Why Wingman Matters
Let’s face it: Nobody has time to dig through endless resources or wait on hold for support. Wingman empowers you to learn as you go, so you can:
-
Solve problems faster.
-
Stay focused on your tasks.
-
Avoid the dreaded “I’ll figure this out later” pile.
Wingman is here to make your life easier with streamlined support, built for busy operators. It’s like having a whole customer support team at your service 24/7.
Wingman’s Built-In Superpowers
Here’s what makes Wingman your smartest teammate yet:
-
AskWingman: Your Built-In Storagely Guide
Have a question? Just ask Wingman a question like:
“How do I change my Google Business listing hours?”
or
“Where do I find rental reports by location?”
Wingman will fetch the most relevant help articles, summaries, and links to deliver instant results.
-
Built-in Help Content from a Savvy AI Assistant
Wingman pulls from Storagely’s treasure trove of resources, including:
-
Support Center
-
How-To Docs
-
Internal Learning Resources
-
Training Videos
No more switching between tabs or tools—Wingman provides a smarter way to find answers without ever leaving your dashboard.
-
Smart Suggestions Based on Your Questions
Wingman understands your intent. That means smarter, more accurate responses tailored to your specific needs. Wingman brings up the most helpful guides, tips, and how-to’s—based on your inquiries.
-
Feedback Loop
Wingman gets better with age (and your input). Thumbs-up or thumbs-down a response, leave comments, and watch as the Wingman evolves to serve with better accuracy and performance over time.
Why You’ll Love Wingman: Storagely’s Redefining the Customer Experience
Wingman isn’t just about answers—it’s about confidence. It’s about knowing you can tackle any challenge without breaking a sweat. It’s about having a co-pilot who’s always got your back.
And let’s be honest, who doesn’t want to “wing it” with confidence?
Where to Find Wingman
Wingman is embedded directly in your Storagely dashboard. No downloads, no extra steps—just instant support at your fingertips.
Ready to “Wing It” with Storagely’s Customer Support Guide?
Say hello to faster answers, smarter learning, and a whole lot less stress. Meet your new co-pilot today and see how Wingman can transform the way you work.
At Storagely, we’ve always been committed to making your life easier. Whether it’s managing your self storage website, increasing rentals, diving into reports, or leveraging our marketing tools, our goal is to provide intuitive, efficient solutions that drive results.
Wingman is the natural evolution of that promise. It’s not just a feature—it’s a reflection of our dedication to user experience and transparency. By integrating on-demand support directly into your dashboard, we’re ensuring that every question has a quick, accurate answer and every task feels effortless.
With Wingman, you’re not just getting a support center; you’re gaining a productivity partner. So go ahead, ask away, and let Wingman take your Storagely experience to new heights.
FAQ: All About Wingman: Storagely’s Customer Service Software
What is Wingman?
Wingman is Storagely’s customer support guide, designed to provide instant answers, support, and resources directly within your dashboard.
How does Wingman work?
Wingman taps into Storagely’s internal knowledge base, including support articles, how-to guides, customer support tools, and training materials, to deliver context-aware, real-time responses tailored to your needs. Wingman redefines customer interactions to give you round-the-clock excellent service quality.
Who can use Wingman?
Wingman is available to all Storagely users, including operators, managers, and L&D teams, making it a versatile tool for everyone on your team.
Do I need to download anything to use Wingman?
No downloads are required! Wingman is embedded directly into your Storagely dashboard for seamless access.
Can Wingman improve over time with customer feedback?
Absolutely! Wingman evolves with your feedback. By rating responses and leaving comments, you help Wingman become even smarter and more accurate for great customer service. As we grow our knowledge base, Wingman grows with it.
When will Wingman be available?
Wingman is available to assist you right away. It’s like a built-in customer service team—always ready for action.
Ready to boost your productivity? Log in to your Storagely dashboard and give Wingman a try! Want a demo? Contact our team to see Wingman in action.
Want to know more about Storagely’s technical innovations and partnerships? Check out more content!